Privacy Policy for HoistPoint.shop

Effective Date: December 01, 2024

At hoistpoint.shop (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our Website or purchase our products.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided directly by you when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact customer support

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by payment providers)

b. Automatically Collected Information

When you browse our Website, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on pages
  • Cookies and tracking data

c. Payment Information

We do not store full credit card details. All payments are processed securely through third-party payment gateways such as PayPal or Stripe.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate order updates
  • Improve website performance and user experience
  • Respond to customer inquiries
  • Send promotional emails (only with consent)
  • Detect and prevent fraud
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember preferences
  • Analyze site traffic
  • Assist with marketing efforts

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers (shipping carriers, payment processors)
  • Analytics providers (for website performance)
  • Marketing tools (only if you opt in)
  • Legal authorities (when required by law)

All third parties are required to protect your data.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption
  • Secure servers
  • Fraud monitoring
  • Restricted access protocols

However, no system is 100% secure. You use the Website at your own risk.

6. Data Retention

We retain your information only as long as necessary for:

  • Order processing
  • Legal compliance
  • Business operations

You may request deletion of your data at any time (unless required by law to keep it).

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing emails
  • Disable cookies
  • Request a copy of your stored data

To exercise your rights, contact us using the information below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided data, contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Updates become effective once posted on this page. Continued use of the Website means you accept the updated policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Hoist Point Support Team
Email: Support@hoistPoint.shop
Website: www.hoistPoint.shop